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Terms & Conditions

Last updated: 25/12/2025

Welcome to Wise and Raw

These Terms and Conditions govern your use of our website wiseandraw.com and the purchase of products from us.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Eligibility to Use the Site

By using this Site, you confirm that:

  • You are at least 18 years old, or

  • You are accessing the Site under the supervision of a legal guardian

You agree to provide accurate, complete, and current information during account creation or checkout.

2. Products & Services

  • We sell perfumes and related fragrance products through this Site.

  • All product descriptions, images, prices, and availability are subject to change without notice.

  • Product images are for illustration purposes only. Actual product color or packaging may vary slightly.

3. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Prices are inclusive/exclusive of applicable taxes as displayed at checkout.

  • Payments are processed securely via third-party payment gateways (e.g., Razorpay).

  • We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or payment failure.

4. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel orders at our discretion, including but not limited to:

    • Incorrect pricing

    • Stock unavailability

    • Suspicious or fraudulent activity

If your order is canceled after payment, a refund will be initiated as per our Refund Policy.

5. Shipping & Delivery

  • Shipping timelines are estimates and may vary due to logistics, location, or unforeseen circumstances.

  • We are not responsible for delays caused by courier partners, natural events, or government restrictions.

  • Ownership and risk of the product transfer to you upon delivery.

6. Returns, Refunds & Exchanges

Returns, refunds, and cancellations are governed by our Refund & Cancellation Policy, available on the Site.

Due to the nature of perfumes and hygiene considerations:

  • Opened, used, or tampered products are not eligible for return

  • Refunds are subject to inspection and approval

7. User Responsibilities

You agree not to:

  • Use the Site for illegal or unauthorized purposes

  • Attempt to gain unauthorized access to the Site or its systems

  • Copy, reproduce, or misuse any content without permission

  • Engage in abusive, fraudulent, or misleading behavior

Violation may result in termination of access without notice.

8. Intellectual Property

All content on this Site, including:

  • Brand name

  • Logos

  • Product descriptions

  • Images

  • Text and design

are the intellectual property of Wise and Raw and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid by you for the product

Use of our products is at your own discretion and responsibility.

10. Health & Allergy Disclaimer

  • Perfumes are cosmetic products and may cause allergic reactions in some individuals.

  • We recommend performing a patch test before regular use.

  • We are not responsible for adverse reactions resulting from product use.

If you have sensitive skin or medical conditions, consult a professional before use.

11. Third-Party Services & Links

Our Site may contain links to third-party websites or services.

We are not responsible for their content, policies, or practices.

Use them at your own risk.

12. Termination

We reserve the right to suspend or terminate your access to the Site without prior notice if:

  • These Terms are violated

  • Fraud or misuse is suspected

Termination does not affect obligations incurred prior to termination.

13. Governing Law & Jurisdiction

These Terms are governed by and interpreted under the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in [Your City, State].

14. Changes to Terms

We may update these Terms at any time without prior notice.

Changes will be posted on this page with an updated “Last updated” date.

Continued use of the Site constitutes acceptance of the revised Terms.

15. Contact Information

For questions or concerns regarding these Terms, contact us at:

Brand Name: Wise and Raw

Email: wiseandraw@gmail.com

Phone: 8448506793

Address: [Business address]