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Privacy Policy

Last updated: 25/12/2025

This Privacy Policy describes how Wise and Raw collects, uses, discloses, and protects your personal information when you visit or make a purchase from wiseandraw.com .

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit or use our Site, we may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways; we do not store card details)

b) Order & Transaction Information

  • Products purchased

  • Order value

  • Date and time of transaction

  • Payment status

c) Technical & Usage Information

  • IP address

  • Browser type and device information

  • Pages visited, time spent on the Site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order confirmations, shipping updates, and support queries

  • Improve our products, services, and website experience

  • Prevent fraud, unauthorized transactions, and misuse

  • Comply with legal and regulatory requirements

  • Send promotional emails or offers (only if you opt in)

3. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Understand how users interact with our Site

  • Improve performance and functionality

You can disable cookies in your browser settings, but some features of the Site may not function properly.

4. Payment Information

Payments on our Site are processed through secure third-party payment gateways such as Razorpay or equivalent providers.

We do not store or have access to your debit/credit card details, UPI IDs, or net banking credentials. All payment data is handled in compliance with PCI-DSS standards by the payment processor.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your data only with:

  • Payment gateways

  • Shipping and logistics partners

  • Legal or government authorities when required by law

All third parties are obligated to keep your information confidential.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Destruction

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Brand Name: Wise and Raw

Email: wiseandraw@gmail.com

Phone: 8448506793

Address: [Business address]